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Terms And Conditions of Use For E-Warranty

Thank you for purchasing Pioneer products and services.
By registering for e-warranty, you shall be deemed to have agreed to and
accepted the following terms and conditions of warranty

For Home Entertainment and Car Entertainment models

  1. The terms and conditions of warranty shall be read concurrently and applicable with the terms and conditions of use of this website.
  2. The Customer portion of the warranty card together with the original purchase receipt must be produced when registering Pioneer products for repair / service under warranty. Repair / service charges for products without the valid warranty card and original purchase receipt shall be levied accordingly.
  3. This warranty shall be applicable in the Republic of Singapore only.
  4. Your Pioneer product shall be warranted against manufacturing defects in material and workmanship for a continuous period of twelve (12) months from the date of purchase.
  5. This warranty shall be immediately rendered invalid and unenforceable in the event of manifest error in information provided by you while registering for e-warranty and we reserve the right to remove and or otherwise deal with the said information as we shall in our absolute discretion deem just and fit. Responsibility of ensuring the accuracy of information shall be solely borne by you.
  6. This warranty shall be applicable to you as the purchaser of Pioneer products and shall in no circumstance be transferable and or otherwise exchangeable for any benefit.
  7. This warranty shall be immediately rendered invalid and unenforceable if your Pioneer product shall in our opinion have been tampered with (including the defacing / removal of serial numbers), altered and or modified and or otherwise have been repaired by unauthorised parties.
  8. We reserve the right at our option and absolute discretion to replace your Pioneer product, in lieu of repair, with a similar / upgraded model of an equivalent or prevailing value without further liability to you in relation to your Pioneer product and upon which replacement the remaining period of this warranty shall continue to apply to the replacement product.
  9. This warranty shall be subject to the following limitations and exclusions :

    1. malfunctions or damage resulting from natural disaster, fire, civil unrest and or accident;
    2. defects caused by the use of improper electrical supply, misuse and or consequential damage due to negligence and abuse;
    3. commercial / industrial use of domestic models;
    4. installation / dismantling of car stereo system for repair / service / after repair / after service;
    5. installation / dismantling / demonstration and instruction on the usage of the product;
    6. accessories (e.g. cables, remote controls, speakers, microphones, batteries etc) and free gift items; and
    7. inactive light cells and or after / burn-in images in plasma screens.

For Industrial Plasma Panels, Professional DJ Equipment and Computer Peripherals

  1. The terms and conditions of warranty shall be read concurrently and applicable with the terms and conditions of use of this website.
  2. The Customer portion of the warranty card together with the original purchase receipt must be produced when registering Pioneer products for repair / service under warranty. Repair / service charges for products without the valid warranty card and the original purchase receipt shall be levied accordingly.
  3. This warranty shall be applicable in the Republic of Singapore only.
  4. Your Pioneer product shall be warranted against manufacturing defects in material and workmanship for a continuous period of twelve (12) months from the date of purchase.
  5. The warranty card and the original purchase receipt shall be presented when requesting for repair / service under warranty to :

    1. our service centre at 2 Jalan Kilang Barat #07-01 Singapore 159346 for industrial plasma panels and professional DJ equipment; and
    2. our authorised distributor / dealer for components (for example CD / DVD writers).
  6. This warranty shall be immediately rendered invalid and unenforceable in the event of manifest error in information provided by you while registering for e-warranty and we reserve the right to remove and or otherwise deal with the said information as we shall in our absolute discretion deem just and fit. Responsibility of ensuring the accuracy of information shall be solely borne by you.
  7. This warranty shall be applicable to you as the purchaser of Pioneer products and shall in no circumstance be transferable and or otherwise exchangeable for any benefit.
  8. This warranty shall be immediately rendered invalid and unenforceable if your Pioneer product shall in our opinion have been tampered with (including the defacing / removal of serial numbers), altered and or modified and or otherwise have been repaired by unauthorised parties.
  9. This warranty shall be subject to the following limitations and exclusions :

    1. malfunctions or damage resulting from natural disaster, fire, civil unrest and or accident;
    2. defects caused by the use of improper electrical supply, misuse and or consequential damage due to negligence and abuse;
    3. display / showroom sets of dealers and distributors;
    4. installation / dismantling / demonstration and instruction on the usage of your Pioneer product;
    5. accessories (e.g. cables, remote controls, speakers, eject pins, blank recordable discs, software, microphones, batteries etc) and free gift items; and
    6. inactive light cells in plasma screens.
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